Delivery

 

Delivery Policy

 

We deliver internationally - All orders must be paid for in full prior to delivery.

Deliveries are made by Royal Mail and Courier Service between 9:00 AM and 6:00 PM Monday - Friday. Free UK Delivery applies on all orders over £150. (Excluding Furniture Orders, Porta Romana, Paint and Osborne and Little products and Tiles where a delivery charge is required).

Delivery will normally be within 3-5 working days from order (excluding any special orders) on all mainland UK orders. If any products are out of stock/in production you will be notified at the earliest opportunity. Furniture deliveries vary in time scale dependent upon the product, however we list a delivery time for these items as a guide, although if a fabric is required in the making of a piece of furniture then the delivery of the fabric to us also needs to be taken into consideration. 

In the event that some goods cannot be included in the first dispatch of your order we will notify you and make you aware of the expected delivery times for the second dispatch.

PLEASE NOTE - A signature will be required to confirm receipt of certain deliveries.

UK DELIVERY

Postage and Packing for all UK (mainland only, does not include Northern Ireland) are recorded delivery and performed through Royal Mail and Courier services where applicable.

CLICK & COLLECT

This service is available for all of the items we sell, simply select CLICK & COLLECT in the postage options during the checkout process and when your items are ready for collection from our Barn Showroom in Oxfordshire we will contact you.

INTERNATIONAL DELIVERIES

For all orders/deliveries outside mainland UK including the EU and worldwide, shipping/delivery costs will be calculated automatically at the shopping cart stage. In some countries there can be an additional small import tax which is required on acceptance of goods, this however is out of our control and not charged by us  but directly by your countries customs and excise. We can arrange for a bespoke delivery quote for international shipping costs to apply to your specific order.  If you require further information please call us on +44 (0)1491 839958 or email sales@alexanderinteriorsltd.co.uk 

FREE DELIVERY

On all UK orders over £150. excluding large furniture orders, Porta Romana, Paint and Osborne and Little products and Tiles where a deliver charge will be displayed in your basket. The free delivery offer will be applied automatically to qualifying baskets at the checkout. If your order does not qualify you will receive an email asking for the appropriate shipping costs (which must be paid in full) prior to any order being fulfilled. Alternatively a refund will be made where applicable if the free delivery has not been applied to your qualifying basket.